Terms of Service, Fulfillment and Refund Policy

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Terms of Service

Session Fee

The One Soul Boudoir session fee is a non-refundable retainer that reserves our studio and staff for you on the session date you choose.

Session Add-ons

Fees paid for session add-ons are refundable in the event you cancel your session or if, prior to the day of your session, you change your mind about incorporating an add-on that you purchased. Add-on fees are not refundable once your session date arrives.

Rescheduling Policy

Regularly priced sessions may be rescheduled at no charge if rescheduling is completed at least 30 days before your originally scheduled session date.

Rescheduling within 30 days will incur a $200 rebooking fee, which protects our beauty team members from lost income, as we book them 30 days in advance of a scheduled shoot to ensure their availability. Consequently, they get paid even if the shoot doesn’t happen as planned.

This fee may be waived with proof of illness or other medical emergencies.

Sessions booked under promotional offers may carry additional conditions, such as limitations on booking dates and the ability to reschedule.


Because of the custom nature of our print and digital art, purchases are nonrefundable.


If a delivered product arrives damaged or with design elements not consistent with what we ordered, we will initiate a remake of the item, the cost of which will be borne by us and/or our print partner.