We’re so thrilled that you’ve made it to this point in our experience! We’re looking forward to creating art that you’ll love. This page introduces you the process we follow in delivering the Cover Girl Collection and wall art purchases.
And you’re the most important part of that process, so give this page a read!
What you’re receiving with the Cover Girl Collection
- Custom-designed GraphiStudio album
- Reproductions of ALL your reveal portraits via Dropbox
- Reproductions of ALL your reveal portraits on a USB flash drive
What to expect: portraits via Dropbox
When work starts
We strive to deliver reveal portraits via Dropbox within one business day following your reveal.
Usage terms
These digital reproductions of the portraits presented at your reveal will be sized and licensed for digital use. They’ll be accompanied by a usage agreement that states what you may and may not do with the portraits.
What to expect: portraits on a USB flash drive
When work starts
Your USB flash drive will be created while your album is in production.
Usage terms
The digital reproductions of the portraits presented at your reveal will be sized and licensed for digital use and are not printable.
What to expect: Custom-designed GraphiStudio album
When work starts
Your custom-designed GraphiStudio album containing your purchased images is queued for design.
Album cover or box design proof
Most albums don’t need a design review, but if we’re creating something requiring your input, we’ll email a design proof to you for your approval. Typical timeframe is about a week. High-demand periods can impact this.
If we send you a proof review request, please respond promptly with your feedback. If we don’t hear from you within 3 business days, your album order will be placed as we represented in the proof we provided.
Off to the printer!
Because GraphiStudio albums are made in Italy, creation and delivery to One Soul typically takes 6 to 8 weeks. Holiday seasons can take longer.
What to expect: Delivery
Quality assurance and delivery
When we receive your album and wall art purchases, we’ll inspect them and will contact you to arrange a pickup date and time.
Optional shipping to your home
The shipping charge included in your purchase covers your contribution toward the cost of insurance and shipping from Italy to our studio. While we prefer in-person pick-ups to avoid further risk of shipping damage, we will at your request ship your purchases from our studio to you at your expense. Just let us know, and we’ll obtain pricing and invoice you.
Questions: contact our team!
You can text or call us at 678-616-1976. If you see us online on Messenger, that’ll work, too!