We’re so thrilled that you’ve made it to this point in our experience! We’re looking forward to creating art that you’ll love. This page introduces you to our team and the process we follow.
And you’re the most important part of that process, so give this page a read!
What you’re receiving
- Graphi 8×8 album
- Collection images on a USB drive
What to expect: Graphi 8×8 album
When work starts
Your Graphi 8×8 album containing your purchased portraits is queued for design when your collection is paid in full.
Off to the printer!
We’ll contact you when your album order is in the hands of the printer and when we’ve received it and it’s ready for you. Allow 8 weeks for delivery to us.
What to expect: collection portraits on USB drive
When work starts
Your crystal USB drive will be created after your collection is paid in full.
Digital use only
The collection portrait reproductions on your USB drive are sized and licensed for digital use, so they won’t be printable. Contact us for print products.
When will I receive my drive?
Generally, we deliver your USB drive along with your album. If you’d like the drive ASAP, just let us know, and we’ll organize a separate pick-up time for it.
What to expect: Delivery
Quality assurance and delivery
When we receive all your collection items, we’ll inspect them, and we’ll contact you to arrange a pickup date and time. If you live more than an hour away, you’ll have the option for us to ship it to you.
Questions: contact our team!
You can text or call us at 678-616-1976. If you see us online on Messenger, that’ll work, too!