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What to expect: Vixen Collection

Congratulations on your collection purchase!

We’re so thrilled that you’ve made it to this point in our experience! We’re looking forward to creating art that you’ll love. This page introduces you to our team and the process we follow.

And you’re the most important part of that process, so give this page a read!

What you’re receiving

  • Collection images on a crystal USB drive
  • Wall art gallery access for 90 days
  • Mobile photo app
  • Custom-designed GraphiStudio album

What to expect: collection images on a crystal USB drive

When work starts

Your crystal USB drive will be created after your collection is paid in full.

For print and digital use

The collection images on your USB drive are sized and licensed for printing at 4×6 or 8×12, and for digital use. Prints larger than 8×12 may be purchased through your wall art gallery. If you need an image cropped or resized, whether for printing at 8×10 or 5×7, or for use in social media, we’ll do that for you at no charge. Just let us know.

What to expect: wall art gallery

When work starts

Your gallery will be ready about a week after your collection is paid in full.

All your images included

Your gallery will include two groups of images: those you chose for your album, and those you didn’t.

How long will it be available?

Your gallery will be available for 90 days and then will be archived and subject to deletion.

Purchasing wall art

We offer a variety of fine art mediums and sizes for your home. We have Italian-made Amalfi panels, metal prints, frameable prints, and hand-made canvas prints, as well as a variety of brand collectibles.  Some options are fulfilled directly by our printer, while others require manual handling. Either way, the art you choose will be stunning and is guaranteed in workmanship for life.

Quality assurance and delivery

Orders that are fulfilled directly by our printer will be shipped directly to the address you provide at checkout. Manually processed orders typically will come to us first for inspection, and then we’ll contact you to arrange delivery.

What to expect: mobile photo app

When work starts

Your mobile photo app will be ready along with your wall art gallery about a week after your collection is paid in full.

Your album images are included

Your mobile photo app will include the images you chose for your album.

Enjoy and share forever*

You can share your images directly from your mobile app to social media, and you via text to that someone special.

*Forever — or until we stop offering this service, whichever comes first ;)

What to expect: Custom-designed GraphiStudio album

If you chose the handcrafted, softbound Storybook album style, no design proofing is needed, and your album will be ordered as soon as possible after your Reveal.

If you chose the Young Book album style, the following applies to you.

When work starts

Your custom-designed GraphiStudio album containing your purchased images is queued for design when your collection is paid in full.

Album layout is ready!

Our approach to album design follows a minimalist approach emphasizing attention to the photos presented on each album spread. Image placement is dictated by One Soul aesthetic standards, so you can be assured that your finished album design will appeal to the senses. When we’re satisfied with the arrangement, we’ll send you a link to afford you a courtesy peek before we commit the order.

Young Book album art design proof

If you weren’t ready to settle on a design for your Young Book album cover, inner lid, or outer box lid, we’ll contact you to help you finalize your vision. We’ll email an art design proof when it’s ready for review and approval. Typical timeframe:  about a week. High-demand periods can impact this.

No-fiddling-around design feedback

When we send you a proof review request, to keep things moving, you have 3 days to respond with requested changes. If we don’t hear from you, your album order will be placed as represented in the most recent proof.

Got changes?

Want spreads or images rearranged? Add your request as a comment on the affected spread. There’s no limit to the number of changes you can ask for in each proof. We’ll re-queue your album for a final proof reflecting your design rework requests.

Want more changes?

Your collection purchase includes one design rework. If that’s not enough, we’re happy to make additional changes. Our rate for this is $100 per hour, billed on the whole hour. Tip: organize your thoughts about changes. Include all the requests you can think of in a single proof review.

Off to the printer!

We’ll email you when your album order is in the hands of the printer. Because GraphiStudio albums are made in Italy, creation and delivery to One Soul typically takes 4 to 6 weeks. Because of holiday demand, albums ordered in November can take 6 to 10 weeks.

What to expect: Delivery

Quality assurance and delivery

When we receive all your collection items, we’ll inspect them, and we’ll contact you to arrange a pickup date and time. If you live more than an hour away, you’ll have the option for us to ship it to you.

Questions: contact our team!

You can text or call us at 678-616-1976. If you see us online on Messenger, that’ll work, too!